Lesson Scheduling

Lesson times are scheduled at the mutual agreement of teacher and client, subject to the availability of open lesson times. When you reserve your time slot, you are doing so for the teaching year.  The teaching year runs from September 1 to August 31. Piano lessons fees are due monthly in advance on or before the first of the month. 

Lesson Cancellations

A portion of your lesson fee covers lesson planning and preparation outside your time slot.  Additionally, frequently cancelled lessons disrupt the learning process of the student.  For these reasons, there are no refunds for missed lessons cancelled by students/parents for any reason.  If a student/parent cancels a lesson at least 24 hours before lesson start time,  a make up lesson will be granted and can then be scheduled in a future open lesson time slot that is convenient to both teacher and student.   If notice is not given regarding cancellations, students and parents should not expect a make up lesson.  A maximum of 6 make up lessons is allowed per teaching year.  Makeup lessons may be given by other than your usual teacher and this can include teacher apprentices.

In cases of unexpected illness or emergencies, notification should be given as soon as possible by phone or email.  

Leading Note Music will be closed during some, but not all holidays.  These dates will be communicated in a timely manner.

Teacher Re-scheduling

Leading Note Music reserves the right to re-schedule lessons.  Re-scheduled lessons can be given in studio or online.  This could occur due to music festivals, competitions, and other events.  When this is the case,  a minimum 24 hours will be given via email and the revised student lesson schedule will be available through the student/parent portal.  In the case of teacher illness, notice may be given in less than 24 hours by email or text.

Termination

One month's written notice is required to withdraw from lessons, even on a temporary basis. In the case of temporary withdrawal, Leading Note Music can't guarantee the availability of your preferred time slot upon return. 

Registration and Registration Fee

Each student who pursues music study is subject to a $25 annual registration fee.  This fee is used to partially cover costs associated with the rental of the recital venues and subscriptions to online tools such as Tonic Tutor, Internet Midi, and Classroom Maestro.  

Use of Personal Information

Leading Note Music collects and uses personal information about students and their families, including name, address, email, telephone number, cell phone number, age, date of birth and any other additional information that might be necessary. Leading Note Music may disclose this information for the following purposes: 

  • Receiving communications/direct mailings from Leading Note Music, the Royal Conservatory of Music, and various music festivals about programs, events, and other activities. 
  • For the posting of competition/examination information and results. 
  • In the case of medical emergencies. 
Leading Note Musics collects and uses images, audio recordings, and videos of student performances to post on the Leading Note Music website and social media.